Digital Workplace & Intranet Summit: Strategies to Leverage... has ended
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Thursday, October 25 • 1:35pm - 2:10pm
Interactive Session: Personas, Journey Maps and Processes in the Digital Workplace - C5 INSIGHT

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One of the top reasons employees do not engage is due to a disconnection between their digital workplace experience and overall productivity. Technology solutions can become so complex and difficult to use, that employees feel that they are working for technology – rather than the other way around.

Participate in this interactive session with your peers as you learn how to:

  • Identify what personas look like and how they will impact the digital workplace
  • Discuss when/where/how they should be used/considered
  • Discover the starting point for persona definitions – and how to strategically expand from there
  • Define a journey map as a foundation to understand how employees want to engage, and what will cause them to disengage
  • Identify and define processes to bring quick wins and long-term productivity to your workgroup
  • Identify and resolve challenges in your communication and adoption journey

Geoff Ables, Managing Partner

avatar for Geoff Ables

Geoff Ables

Managing Partner, C5 Insight
Bestselling author, international speaker and entrepreneur, Geoff Ables is a thought leader on customer and employee engagement.  Geoff’s most recent book, The LUCK Principle: Business Results at the Intersection of People and Profit, delivers fresh insight and inspiration into... Read More →

Thursday October 25, 2018 1:35pm - 2:10pm PDT
Kimpton Carlyle Hotel Dupont Circle 1731 New Hampshire Ave NW, Washington, DC 20009, USA

Attendees (1)