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Thursday, October 25 • 8:30am - 9:15am
Attendee Feedback & Recap from Day 1, Chairperson's Address: People Centric - How the Best Companies Create an Engaging Digital Workplace - C5 INSIGHT

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“The reason for employee engagement is the passionate pursuit of a better customer experience.”
Being people-centric isn't a new concept, but digital workplace tools that can make it a reality have advanced significantly in recent years.   Hear case studies of what a people-centric organization looks like, how your data, processes, people, and culture have to align, and organizational disciplines that result in the best employee and customer engagement.  Go beyond technology solutions to learn how to drive change – even transformation – in your business.
Learn how to leverage their digital workplace to lead their organization to create more engagement both internally and externally, including how to:
  • Understand the 5 common-sense, but not commonly practiced, rules for people engagement
  • Learn the differences between standard business processes and relationship business processes
  • Capture over 15 tips and best practices in your People-Centric Workbook
Geoff Ables, Managing Partner
C5 Insight

avatar for Geoff Ables

Geoff Ables

Managing Partner, C5 Insight
Bestselling author, international speaker and entrepreneur, Geoff Ables is a thought leader on customer and employee engagement.  Geoff’s most recent book, The LUCK Principle: Business Results at the Intersection of People and Profit, delivers fresh insight and inspiration into... Read More →

Thursday October 25, 2018 8:30am - 9:15am PDT
Kimpton Carlyle Hotel Dupont Circle 1731 New Hampshire Ave NW, Washington, DC 20009, USA

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